Resources — Through The Fire
Resources

Real support, already staffed.

These are established, professionally staffed organizations — not a substitute for this platform, but the actual people to call when you need more than words on a page.

If You're in Crisis Right Now

9-8-8: Suicide & Crisis Lifeline

Canada & USA · 24/7 · Call or text 988

Free, confidential support for anyone experiencing a suicide crisis or worried about someone else, available in both countries. In Canada it's bilingual (English/French); in the USA, call is multilingual and text/chat are available in English and Spanish. If there's immediate danger to life, call 911.

Veterans Crisis Line

USA · 24/7 · Dial 988, then press 1 · Text 838255

For veterans, active service members, and their loved ones, run by the U.S. Department of Veterans Affairs. Confidential support whether or not you're enrolled in VA benefits or health care. Chat available at veteranscrisisline.net/chat.

Canadian First Responder Support

Wounded Warriors Canada — First Responder Assist

Intake: 1-877-767-9642 (Mon–Fri, 8:30am–4:30pm) · Crisis line: 1-800-263-2679

Prevention services, crisis support, individual treatment, and clinical training for first responders, available virtually or in person. woundedwarriors.ca

Boots on the Ground

24/7 peer support · 1-833-677-2668

Peer-to-peer support line for first responders.

Homewood Health Crisis Line

24/7 · 1-833-866-9929

Crisis support line available to first responders.

Tema Foundation (formerly Tema Conter Memorial Trust)

tema.foundation

Research, education, training, and free virtual workshops supporting the mental health and resilience of first responders, frontline workers, and their families.

US First Responder Support

Safe Call Now

24/7 · 1-206-459-3020

Confidential help line staffed by public safety professionals, for first responders, EMS, dispatchers, and their family members struggling with mental health, substance use, or other personal crises. safecallnow.us

Copline

Law enforcement only · 24/7 · 1-800-267-5463

The first national law enforcement crisis line in the US, staffed entirely by retired officers trained to listen.

Firefighter/Family Crisis & Support Line

24/7 · 1-844-525-3473 (1-844-525-FIRE)

Run in connection with the IAFF Center of Excellence, staffed by counselors trained in fire service culture, for firefighters, EMS, and their families.

Frontline Helpline

24/7 · 1-866-676-7500

Run by Frontline Responder Services, staffed by first responder call-takers for police, fire, EMS, corrections, and dispatch.

Military & Veteran Support

OSISS — Operational Stress Injury Social Support

Canada · 1-800-883-6094 · OSISS-SSBSO@forces.gc.ca

Peer support network for Canadian Armed Forces members, veterans, and their families dealing with an operational stress injury, including PTSD. Run jointly by the Department of National Defence and Veterans Affairs Canada.

Veterans Affairs Canada — Mental Health & Wellness

Canada · veterans.gc.ca

Counselling services and peer support programs for veterans, including access to someone who's been through similar experiences.

VA Mental Health Services

USA · mentalhealth.va.gov

Counseling, treatment, and peer support programs for US veterans through the Department of Veterans Affairs, alongside the Veterans Crisis Line above.

General Mental Health Support

Canadian Mental Health Association (CMHA)

Canada · cmha.ca

National mental health support and crisis line directory by province.

SAMHSA National Helpline

USA · 24/7 · 1-800-662-4357 (1-800-662-HELP)

Free, confidential treatment referral and information service for individuals and families facing mental health or substance use challenges, in English and Spanish.

This list is reviewed periodically, but organizations, phone numbers, and services can change. If something here is out of date, let us know. This page is not a substitute for professional care — it's a directory pointing you toward people equipped to help.